Scaling B2B Tech, Robotics & GTM Strategy (2020s to Present) 🤖🚗
I build the teams and systems that bridge frontier software with the physical world. Currently, I drive technical customer success at Motorq, helping enterprise fleets wrangle connected-vehicle data and telemetry at scale. Prior to that, I joined Dusty Robotics in its early startup days, wearing nearly every operational hat in the building across go-to-market functions, Customer Success, Deployments, Partnerships, Enablement, Sales, and a bit of product. As head of a 12-person Customer Success department, my team served as the tip of the spear in transforming the company's entire go-to-market strategy, turning autonomous hardware into a job site staple. Whether it is construction robots or connected cars, if it moves and generates data, I am probably optimizing it.
Multi-Million Dollar Project Management (Late 2010s) 🏗️
Before automating the physical world, I built it. I cut my teeth on a $100M flagship Nordstrom remodel, where I was trusted to manage vendor buildouts for notoriously easygoing clients like Louis Vuitton, Chanel, and Dior. I then transitioned to managing tens of millions in multi-family real estate development. Alongside the company founder, I rebuilt our entire bidding and execution strategy from scratch, boosting on-time, under-budget project delivery from a coin-flip 50% to a dominant 85%.
The Origin Story: Engineering & Early Hustles (2000s to Mid-2010s) 🛠️
My obsession with process optimization started early. In high school, I bought a golf cart to triple my 4 AM newspaper route and invented a "lean-against-the-door" delivery method that increased my tips by 50% and bought my first car. While earning my Industrial Engineering degree at the University of Washington (and juggling shipbuilding research and civil internships), I paid the bills via targeted Craigslist arbitrage. Turns out, spotting market inefficiencies and scaling operations has been the common thread all along.